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We take our patients care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Care team to help you:


For customer support, product information, service inquiries, or assistance:

John Day Patients e-mail at

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. customers may also use our telephone support center to contact a service representative during regular business hours:

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John Day

                         Office phone

        Monday thru Thursday  7:00am to 4:00pm (PST)

Saturdays, Sundays and federal holidays please leave a message.  A team member will contact you within 24 hours of the first business day.


John Day            (541)575-0364


Snail Mail:

Send your inquiries to:

           John Day                            

                        Biosmile, Inc.
                    165 NW 1st Avenue
                   John Day, OR 97845





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